Issues can be approved no earlier than 20 days and no later than 30 days from the last update (International), 60 days from order date.Issues can be approved no earlier than 7 days and no later than 30 days from the last update (US), 60 days from order date.Orders over $100 USD require a police report.Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered.Shipping costs, taxes, and the Route premium are not included. Refunds: When refunding an item, Route covers the subtotal of the order. Haven’t downloaded the app yet? Download here General shipping, tracking, and issues questionsĭownload Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery. No need to dig through your email for tracking numbers–dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route App allows you to visually track all of your online orders in one place. Ready to get started? T he Route App (Free) Purchased Route Protect and need to file a shipping issue? File here When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise. Route Protect is premium package protection for your online orders. Purchased Route Protect and need to file a shipping issue? File here Route Package Protection and Visual Tracking In the unfortunate instance that you experience one of these inconveniences, you can report an issue with Route and they will work with you to make sure you get the resolution you prefer. Haven’t downloaded the app yet? Download here Route Package Protection Only - No Route Track or Engage enabledĪdding Route Package Protection to your order at checkout means that your order is protected against being lost, damaged, or stolen. There is no longer a need to dig through your email for tracking numbers, as Route makes it easier than ever to follow along with your package’s journey. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Route is a platform that allows you to visually track all of your online orders in one place. We love our customers and are so excited to keep bringing you the best products on the market! What options does Route offer me, and how does it work? Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Route is also a platform that allows you to visually track all of your online orders in one place. ![]() Adding Route Package Protection to your order at checkout, means that your order is protected against being lost, damaged, or stolen. We are excited to add Route to our checkout and shipping process - now every order placed through our online store has the option to receive premium package tracking services from Route. We highly recommend you use Route package protection at checkout. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping issue with Route and be reimbursed. By selecting Route Protect at checkout, your order will be protected from loss, damage, or theft. Route shipping tracking service What is Route and How Does It Work?ĪccuQuilt is proud to partner with Route, the leader in package protection and tracking solutions.
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